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Company Policy

Privacy Policy
Like most website operators, MQCON collects non-personally identifiable information commonly provided by web browsers and servers, such as browser type, language preference, referring sites, and the date and time of each visitor request. In order to better understand how visitors use its website. MQCON may publish aggregated non-personally identifiable information from time to time, such as publishing reports on trends in the use of its website. We also collect potentially personally identifiable information, such as Internet Protocol (IP) addresses.These collected information is only used by the company and will not be disclosed to any other company or organization, nor participate in illegal activities.

Payment
1)We accept Paypal, West Union and TT. All major credit cards are accepted through secure payment processor.
2) Payment must be made within 3 days of order.
3) If you are unable to pay when the payment link is closed, please wait a moment or try the payment again within three days.

Shippment
1. Worldwide shipping. (Except some countries)
2. Orders processed timely after the payment verification.
3. We only ship to confirmed order addresses. Your order address must match your Shipping address.
4. The images shown are not the actual item and are for your reference only.
5. Service transit time is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
6. If you have not received your shipment within the period, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
7. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.
8. We seller are not in charge of import duty, buyer is responsible for that. Any dispute caused by this is unreasonable.


Return and Refund
1. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and we will not issue you a refund or replacement. There are no exception!
2. All returned items must be in the original packaging and you must provide us with the shipping tracking number, specific reason for the return.
3. We will refund your full winning BID amount, upon receipt of the item in its original condition and packaging with all components and accessories included, finally buyer and seller cancel the transaction or you may choose to have a replacement.